We invest in visionary teams with transformative ideas.

Join Canaan's extended family.

Senior Offboarding Specialist (HR)



People & HR
Posted on Friday, August 11, 2023

We are looking for a Senior Offboarding Specialist to join our Global HR Operations team. Join a dynamic environment where you will play a pivotal role in ensuring a seamless and positive offboarding experience for our client’s and talents by responding and resolving offboarding requests accurately. We are seeking a detail-oriented and compassionate professional who understands the importance of departing employees feeling supported, but possess business focused mindset . As a Senior Offboarding Specialist, you will apply your expertise to handle all aspects of the offboarding process, providing guidance to the talents and managers, and contributing to process improvement initiatives.

What you'll do…

  • Act as the face and voice of Workmotion's support to our clients by responding and resolving offboarding requests accurately within our SLAs
  • Own and drive EOR employee and client support, payroll, benefits, calculations, document preparation
  • Coordinate and work on the offboarding queries from the start to end with our partners and entities, ensuring all steps are thoroughly followed
  • Lead offboarding meetings with the employees and clients
  • Working on process improvement (including but not limited to: automation, manuals, guides, team processes)
  • Collaborate cross-functionally with internal colleagues to resolve queries
  • Foster an environment within the team that emphasises the value of knowledge-centered support
  • Provide a high level of support to our EOR employees, being the first point of contact for any HR offboarding-related queries
  • Admin support: generation of reports, employment verification letters, HRIS administration
  • Provide a high touch local experience where possible, and help the product and operations team create systems that can scale

What we're looking for…

  • 3+ years of previous experience in HR Operations role and offboarding experience
  • Previous experience in a fast paced startup environment
  • Previous B2B client facing experience
  • Highly structured, proactive & agile working style
  • Confident with managing termination meetings and previous knowledge of termination processes
  • Good negotiation skills
  • Outstanding verbal and written communication skills with an ability to respond quickly and communicate effectively
  • Native or business proficient in English

What we offer…

  • As a fully remote and completely distributed team, you can do your best work from anywhere you are the happiest
  • Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working
  • Subsidised gym membership subscription
  • Training and development allowance
  • Merit-based culture with substantial growth opportunities
  • Opportunities to get to know some of your colleagues at our offices
  • WorkFlex - easily workation from your dream destination
  • Collaborative team culture where everyone's input is valued
  • Regular virtual events and annual team meetups

*Some benefits may vary due to local law and regulations.

Who we are…

WorkMotion is a remote-first HR-tech startup founded in 2020. We offer an all-in-one HR platform to our clients, allowing them to compliantly hire the very best talent anywhere in the world.

WorkMotion is led by an experienced founding team, and backed by some of the most renowned investors globally. You will be part of our incredibly intercultural team distributed all over this beautiful planet and will have the chance to learn and grow with the company. If you like to roll up your sleeves and help us to build the #futureofwork together, we'd love to see you soon.

**No matter what you look like, where you're from or where you prefer to work, we encourage all to apply. We believe that the more diversified we are, the more we can revolutionise the working world!**