We are looking for a results-oriented IT Support Technician to help manage WorkMotion’s IT infrastructure located in our Egypt HQ.

You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and constantly maintaining and improving our systems.

What you’ll do…

• Being fully responsible for a successful IT on-/ and offboarding, including:
  • Upgrading, installing/ resetting and configuring new hardware
  • Constantly creating user accounts and performing access control
• Working on backlog tickets and requests
• Documenting processes, as well as backing up and archiving data
• Designing and implementing efficient end-user feedback and error reporting systems in order to provide fast IT support for all WorkMotion employees
• Observing the security logs and assuring there are no security breaches.
• Keeping up to date with advancements and best practices in IT administration

What we’re looking for…

• Fluency in English is a must.
• Minimum 4 years of experience in end-user computing.
• Experience in Cloud services “Google Workspace” and “Jira” experience is preferred.
• General knowledge in Cybersecurity (Endpoint management).
• Well-established knowledge of security policies and compliance.
• Organising ticket backlogs.
• Highly experienced in troubleshooting Windows and macOS.
• General knowledge in managing MDM services
• Highly experienced in hardware maintenance

What we offer…

• As a fully remote and completely distributed team, you can do your best work from anywhere you are the happiest
• Merit-based culture with substantial growth opportunities
• Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working
• Collaborative team culture where everyone's input is valued
• Subsidised gym membership subscription and other benefits
• Training and development allowance
• Opportunities to get to know some of your colleagues at our offices
• Regular virtual events and annual team meetups

*Some benefits may vary due to local law and regulations.

Who we are…

We are a remote-first tech startup founded in 2020, offering an all-in-one HR-service to our clients, allowing them to hire the very best talent anywhere in the world.

A stellar founding team is leading WorkMotion, backed by one of the most renowned early-stage investors in Europe. If you like to roll up your sleeves and get all in, we can do it and build the #futureofwork together! You will be part of our incredible intercultural team, based all over the world and have the chance to learn and grow alongside the company.

**No matter what you look like, where you’re from or where you prefer to work, we encourage all to apply. We believe that the more diversified we are, the more we can revolutionise the working world!