Rotational Operations Leadership Program
Taptap Send
Operations
London, UK · New York, NY, USA
Location
london; New York
Employment Type
Full time
Department
No Department
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
Truly global team - 250+ people, 50+ nationalities, 50+ languages
Guided by our values - ownership, impact, humility, and heart - in deed, not just word
Learn To Run a Fintech by Running One
For people who'd rather build than watch. Own real work across the functions that run our business. Grow into the operator who helps us scale.
Taptap Send is a fast-growing fintech making international money transfers free for migrants and their families. We move hundreds of millions of dollars every month across dozens of corridors. Now we’re building the team to take that to billions. The best operators we know didn’t wait for permission. They learned by building. This program is the fast track: real ownership from week one, rotations across the functions that run the business, and the runway to grow into someone who could run one.
The Program & Where You Could Rotate
This isn’t a shadow program. No note-taking, no busywork. You own real problems and ship real work.
Fraud
Build detection logic, investigate patterns, and sharpen our defenses against financial crime.
Treasury
Manage liquidity, track flows, and help run the global money-movement infrastructure.
Analytics
Turn data into decisions, build dashboards, and surface the insights that shape how we operate.
Legal
Navigate regulation, support compliance, and build commercial and operational judgement.
Who We're Looking For
Ambitious: You want to grow fast and you set a high bar for yourself and everyone around you.
Proactive: You don’t wait to be told what to do next.
Intellectually Curious: You ask sharp questions and genuinely want to understand how things work.
Strong Communicator: Clear in writing, concise in conversation, honest when it matters.
Ownership Mentality: You treat problems as yours to solve, and you run toward them.
What You Get
Real ownership from day one: Not a project or a presentation. Real work that ships and moves the business.
Mentorship from senior leaders: Direct exposure to the executive team. Learn how operators actually decide.
Breadth across functions: The fastest way to learn how a whole business runs. More than most get in five years.
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A clear path to a full-time role: Based on performance. Outgrow the programme and own more.
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.