Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

Job Description

• The Role

  • We’re looking for a Senior Growth Manager to lead growth for our Levant corridors (Lebanon and Jordan), targeting diaspora communities in key send markets including the UAE, US, UK, EU, Canada, and Australia.

  • You’ll own the full growth strategy and execution—from customer acquisition and partnerships to brand building and customer insights. You’ll be the go-to expert for all things Levant, building trust within the diaspora, running campaigns, managing local ambassadors and influencers, and ensuring an outstanding user experience.

  • This role blends strategy and execution: you’ll operate at a high level while also diving into data, speaking directly to users, and rolling up your sleeves to drive results. It’s perfect for someone who’s entrepreneurial, data-driven, and community-minded.

• Responsibilities

  • You will lead growth efforts, including:

    • Build trust-based relationships with diaspora communities through in-person and online communications

    • Conduct customer research with senders and recipients on a regular basis

    • Initiate, negotiate and build partnerships with community associations and organizations

    • Set up offline and online advertising campaigns

    • Source and lead community ambassadors and influencers

    • Manage agencies for Paid, Creatives, and Events

    • Manage customers’ CRM

    • Optimize Operations with help from Product, Ops, Eng and Support teams

    • Deepdive into customer pain points and work with the different teams as well as the Country Manager to solve them

    • Travel to our major corridors to connect with and better understand the Levantine diaspora and grow our customer base

    • Dedicate part of your time to call customers and respond to messages/comments on our social media channels

    • Work with the Country Manager to outline the growth plan for the market, including the growth strategy, monthly budget, targets, CAC, and CRM campaigns

• Requirements

  • Based in Dubai - United Arab Emirates

  • 7 + years of experience in high growth-environment such as startups, marketing, fintechs

  • Exceptional knowledge and networks among the Levantine diaspora in the UAE and around the world (Europe, UK, US, Canada, and Australia)

  • Strong business development/sales/marketing/analytical background

  • Experience with paid marketing activities

  • Having contacts with Lebanese/Jordanian influencers and celebrities is a plus

  • Strong interpersonal and communication skills

  • Passion for working with and for migrant communities

  • Resourceful and has the ability to get things done. Also doing “more” with “less”

  • Fluency in English and Arabic, written and spoken, is a must - French is good to have

• Also you are

  • Mission-driven: Passionate about supporting immigrant communities
    

  • Outgoing: You thrive in community-facing roles and love engaging with people
    

  • Execution-oriented: You bring structure and urgency to moving ideas forward
    

  • Flexible: Comfortable working evenings/weekends as needed for events
    

  • Organized: Able to juggle multiple priorities in a fast-moving environment
    

  • Driven: You enjoy setting ambitious goals—and exceeding them
    

• Benefits

• Competitive pay (based on experience)

• Flexible hours

• Regular team events

• Taptap equipment (laptop, accessories)

• Remote work for part of the week

• Taptap Values

  • Impact first.

  • Team next.

  • Accept reality.

  • Propose solutions.

  • Win with grit.

  • Be proactively candid, with yourself and others.

  • Love the particular.

  • Own it.

  • Create positive energy.

  • Maybe, even have fun.

• Equal Opportunity Employer

• Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

• If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

• Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.