Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

The Role

As Head of Business Development - MENA your role will be to develop partnerships, establish relationships and scale Taptap Send’s business across the Middle East & North Africa. You will be responsible for running Taptap Send’s market expansion efforts at every stage, from brainstorming to country launch. You will travel extensively scoping out the best markets, partners, and products for money transfer and beyond, collaborating closely with key external stakeholders from policy makers, regulatory bodies, ecosystem partners and Financial institutions.

You will have experience in building relationships, executing partnerships and scaling a business across MENA. You will be excited to manage every aspect of key markets and thrive in operating solo in unfamiliar environments and figuring out what works and doesn’t. You will have an “own it” mindset, while equally obsessed with the experience of individual users. You enjoy challenges, you love travel and adventure, and you’re a relentless relationship builder and maintainer. You are enthusiastic about working in the fast-paced environment of a rapidly growing startup.

The role offers the chance to join an early-stage, high growth startup; to have a positive impact on the communities we serve; and to lead expansion across a set of diverse, high growth countries.

Responsibilities

• Own the relationship with existing partners in MENA

• Oversee the TTS expansion strategy in new sender and receiver markets across the region

• Identify the best partners and stakeholders in target countries and directly build relationships with them

• Be the face of Taptap Send to new and existing partners, negotiating great deals and overseeing the process from first meeting to launch

• Understand everything that’s going on in your markets through the tracking, analysis, and reporting of key metrics

• Work cross-functionally with Product, Ops, Business Development, and Engineering teams to ensure Taptap Send has the best product offering in the market

• Work with other members of the Growth team to develop and share best practices

Requirements

• 7+ years of experience in a high-performing, fast-paced environment (tech, professional services etc)

• High-growth startup experience; Fintech or Payments highly desirable

• Strong negotiation skills

• A data-driven decision-making mindset and business acumen

• “No task too small” mentality and willingness to delve into gritty details to get things done

• Strong interpersonal and communication skills

• Passion for working with and for diaspora communities

• Enthusiasm for travel

• Fluent in English and Arabic, French a plus

• This role will be located in Dubai, UAE

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.