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Funding Operations Manager | UK, EUR

Taptap Send

Taptap Send

London, UK
Posted on Wednesday, May 17, 2023
Our Mission
Reduce inequity by helping immigrants move money home by becoming the leading cross-border fintech for immigrants.
The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Its first product, Taptap Send, allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. And that’s just the beginning….
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
The Role
Taptap Send is seeking a motivated and analytical leader to Treasury team. You will own the funding & treasury operations powering our global business day-to-day. You will be charged with driving efficient processes, simplifying our daily operations, and strategically looking for technology to drive automation. You will be the face of Taptap Send to many of our key partners: both banking & payment.
This role touches a wide cross-section of Taptap Send’s truly global operations. You will showcase project management skills navigating our operations, support, trading and finance teams. From discussing contract terms to troubleshooting operational issues, you’ll be the primary relationship contact for the day-to-day operations of our fast-growing business.
Taptap Send is rapidly growing, and the scope and complexity of this role will too.


  • Manage the day-to-day operations function over our global funding & payment operations. Ensure our banking partners and disbursal partners are effectively and efficiently funded.
  • Drive automation within the group through workflow analysis, no-code solutions, and software-led. Reducing our operational complexity is critical to how we scale; you will champion that effort.
  • Oversee staffing and team efficiencies to mitigate single-points of failure in our operations. Our work is critical to ensuring our customers can use our service & our partners can rely on our payments.
  • Establish strong working partnerships externally with key banking partners & internally with stakeholders to our funding operations.
  • Optimise the use of our working capital in as we scale our business across 5 continents.
  • Support new bank onboarding & FX trading activities as needed.


  • 5+ years of experience in treasury operations, financial services, or similar field.
  • Experience & understanding of international payments, banking systems, and workflow platforms.
  • Advanced proficiency in Excel & familiarity with SQL required.
  • English fluency required. French or Arabic proficiency a plus.
  • Right to work in preferred location. Limited sponsorship opportunities.
  • Experience or familiarity with all or some of Emerging Markets, FX, and remittances a plus.
  • Possess great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same.
  • Global payments is a 24/7 activity. We respect time off, but at times we do have to step up and get the job done.
Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.
Equal Opportunity Employer
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.