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Senior R&D Operations Program Manager



Boston Township, OH, USA · London, UK · Ottawa, ON, Canada
Posted on Tuesday, April 23, 2024

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Our Opportunity

As a Senior R&D Operations Program Manager, you will play a strategic role in leading and overseeing complex Product Operations programs within R&D. You will also support R&D Leadership in a vast array of topics including Product Planning process, Product Strategy, Product Data or Process Optimization. Reporting directly to the Senior Director, R&D Operations, you will be responsible for scoping and delivering large-scale initiatives, collaborating with cross-functional teams, and ensuring successful project outcomes. This position requires a seasoned professional with years of relevant experience, strong leadership skills, and the ability to drive program excellence.

You’ll Spend Your Time:

  • Leading on product planning process (Shape Up cycles, ensuring planning is reflected in Vision & Value map), assist in the development and execution of the product strategy by ensuring focus on the most critical initiatives and alignment between the product roadmap and the overall business strategy.
  • Lead on scoping, planning, and delivering large projects end-to-end within the R&D domain.
  • Drive the development of optimal solutions through effective coordination with internal teams and external stakeholders.
  • Working closely with Software Engineers, Product Managers, and other Strategy & Operations teams (FinOps, Sales Ops, SE Ops, etc) and other teams to ensure the successful delivery of high-quality products and features through the software project lifecycle.
  • Managing project schedules, identifying potential issues, and communicating them clearly to project stakeholders.
  • Coordinating communication between internal and external teams, vendors, and partners. Providing key stakeholders with full visibility of the program schedule, progress, and potential roadblocks.
  • Streamlining development, launch, and iteration processes. Improve workflows, establish best practices, ensure that tools and technologies are used effectively.
  • Evaluating, implementing, and managing tools and technologies that support the product development process (e.g, use Aha! for Roadmap Planning, Triaging Customer Ideas, creating Reports and Analyses). ​​Collect, analyze, and leverage product metrics data to make informed decisions.
  • Training and enabling PMs to enhance their skills and knowledge, developing resources and delivering training.

What You’ll Need:

  • 6+ years of relevant experience in product operations, product development, program management or engineering roles, with a proven track record of successfully leading and delivering complex projects.
  • Knowledge and experience of Aha! and Jira.
  • Advanced skills in multitasking, prioritization, and managing complex projects or programs in a fast-paced environment.
  • Demonstrated ability to lead cross-functional teams and coordinate resources effectively.
  • Advanced ability to synthesize and present complex information clearly and concisely to diverse audiences, including senior leaders and stakeholders.
  • Ability to analyze, design, and refine complex stakeholder processes to improve efficiency and productivity.
  • Ability to identify and analyze complex problems, determine root causes, and propose innovative solutions with a strategic mindset.
  • Proficient in evaluating the potential impact of solutions on broader organizational goals.
  • Understanding of go-to-market dynamics and stakeholder-specific programs.
  • Proficient in data visualization to effectively communicate insights and trends to various stakeholders.
  • Ability to identify gaps in existing technology and suggest a resolution path.
  • Capable of delivering impactful presentations to executive leadership and effectively influencing decision-making processes.

We’d be Lucky if You:

  • Have worked within the DevSecOps industry.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances