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Head of Client Partners - NORAM



Chicago, IL, USA
Posted on Wednesday, June 26, 2024

Given our incredible growth, we are looking for a highly motivated leader to head our Client Partner team in North America!

As Head of Client Partners you will define, launch and drive strategic outcomes and operationalize the vision for the business you manage. Leading the team that manages our key Strategic Accounts you will offer innovative solutions as a pioneer of the digital marketing industry. You will build and maintain trust-based customer relationships with large advertisers while understanding consumer needs and delivering value-based solutions to them.

As the Head of Client Partners at Smartly you will…

  • Establish relationships with senior stakeholders and across all relevant parts of customer organization
  • Align on and influence strategic objectives and plans to achieve account expansion and increased adoption
  • Plan together with customer decision makers, platform and other partners
  • Help customers organization drive alignment, progress, identify bottlenecks and remove overlapping efforts by engaging with various teams and partners
  • Together with CSM, be responsible for the account plan and plans for key customer initiatives
  • Coordinate execution on a high level by setting clear goals and priorities, ensuring global alignment and knowledge transfer, and making sure key relationships are owned by the best people
  • Create multiple feedback and critical issue channels within the account to ensure steady progress and flow of feedback
  • Ensure product roadmap alignment and product team interaction with customers
  • Form relationships and align objectives with the customer partners (ad agency, creative or data partners etc.)
  • Own revenue forecasting and target setting for the customer
  • Own pipeline and opportunity management in salesforce
  • Have a hunger to close opportunities, make progress quickly with strategic account planning and be incentivized by commercial success

What we’re looking for…

  • 8+ years of experience in ad-tech/mar-tech industries with a proven record of growing strategic accounts; experience with Facebook, Pinterest, Snap, and other Social Media platforms w/ 3+ years experience managing a team
  • Are naturally inclined to lead, organize, and run a team
  • Are driven by sales, account expansion, and helping your partners achieve their business targets and marketing goals
  • Have excellent communication skills and the ability to create connections and engage confidently with a variety of audiences, including C-level decision-makers
  • Have a strong desire to learn about the product in order to effectively sell up to the C-suite or down to end-users as needed
  • Ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.) record of meeting and exceeding quota on a consistent basis

Perks and Benefits...

  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Generous healthcare packages & mental health benefits
  • Monthly wellness benefit and learning reimbursement opportunities
  • 401K plus matching & equity grants for all new Smartlies
  • Volunteer time off days & company donation matching opportunities
  • Choice of computer (MAC or PC)
  • And so much more…

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly.io’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD: $160,000 - $190,000



Meet Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.

Visit Smartly.io to learn more.