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Workplace Experience Manager



New York, NY, USA
Posted on Wednesday, August 30, 2023

Smartly.io is looking for a Workplace Experience Manager to be a crucial part of making us a Best Place to Work! In this role you will be responsible for daily office operations in support of our America. This person will be the go-to team member for employee engagement initiatives and events, vendor coordination, office management, facility renovations, and general workplace support. Your work is about ensuring everything runs efficiently in our offices globally with a day to day focus on our 3 US offices (NYC, San Francisco & Chicago) and remote locations throughout the Americas.

The ideal candidate is a tech-savvy individual who takes initiative, is meticulous, a strong communicator, and confident in a fast-paced work environment. You are an individual who possesses the skills to optimally prioritize and complete tasks. You have a growth mindset and know how to stay motivated, demonstrate a positive demeanor and engage Smartlies. You are a standout colleague who is able to work effectively as part of a distributed team. You will report to the SVP People and Operations who is based out of our London office.

As the Workplace Experience Manager at Smartly.io you will...

  • Provide a positive and fun in-office experience for employees and guests
  • Take ownership of building operations in region with external partners as necessary
  • Negotiate contracts, run administrative work and act as an interface to property manager and office vendors
  • Coordinate and take part in United Thursday, global all-hands, team activities, external events and other internal events
  • Handle daily management of the office: making sure everything runs efficiently including ordering snacks/food/beverages for office and ensuring there is sufficient stock of office supplies and equipment
  • Assist in facilitating an overall positive employee experience through ongoing operational support
  • Work cross-functionally with regional and global teammates to cohesively represent the Smartly.io brand across offices
  • Provide support to the people team in onboarding new hires making them feel welcome and ready to go
  • Take a responsible approach to spending and office finances as it relates to lunches/events etc.

We are looking for you if you…

  • 5+ years of experience in an workplace operations
  • Have strong project management skills with a high level of initiative and sound judgment
  • Are a team player motivated to take on and drive projects independently
  • Have technical knowledge to be able to handle possible office IT-support
  • Are capable of doing basic hardware installations and guide suppliers in installations
  • Have experience in real estate development, lease contract negotiations and move management
  • Possess strong negotiating skills, a natural enthusiasm for organization and the ability to keep calm when things get hectic
  • Have a willingness to sometime work outside of “official” office hours

Perks and Benefits...

  • Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
  • Flexible in-office, hybrid, & remote work options depending on role
  • Generous healthcare packages & mental health benefits
  • Monthly wellness benefit and learning reimbursement opportunities
  • 401K plus matching & equity grants for all new Smartlies
  • Volunteer time off days & company donation matching opportunities
  • Choice of computer (MAC or PC)
  • And so much more…

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly.io’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD : $70,000 - $80,000


Meet Smartly.io

Smartly.io is one of the world’s largest SaaS digital advertising platforms. We help brands better reach audiences, engage creatives and learn what performs best across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google.

We manage nearly $5B in ad spend and help 700+ brands worldwide. Our leading end-to-end technology and outstanding customer helps brands like Walmart, FanDuel, L’Oreal, Warner Bros. Discovery, Nestle, and Disney/ESPN to better reach audiences, engage creatives and learn what performs best.

We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. You’ll work with a team of 600+ Smartlies, representing 60+ nationalities. We operate in 13 countries across 24 locations.

At Smartly.io, you can enjoy the freedom to harmonize work and personal life. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.

Join our global team to change the future of digital marketing!

Learn more at smartly.io/careers.