Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As the Safety Associate, you will lead and manage workplace safety programs across all pharmacy locations to ensure compliance with OSHA, regulatory, and Ro standards across the facility in partnership with the safety committee. Reporting to the People Partner for Pharmacy and Logistics, you’ll be a subject matter expert and advisor responsible for developing, executing, and continuously improving Ro’s health and safety strategy.

This role coordinates all aspects of occupational safety—from policy and procedure development to annual training and vendor partnerships to injury reporting, to facilitating safety committees, and implementing emergency preparedness measures. You will collaborate cross-functionally with Pharmacy & Operations Leadership, Pharmacy Compliance, Facilities, Legal, Security, Quality Assurance, and People teams to identify risks, prevent incidents, and continuously improve workplace safety performance across all business locations.

What You’ll Do:

Training & Development:

Design, deliver, and evaluate the effectiveness of comprehensive safety training programs, including, for example: First Aid, Fire Extinguisher, SDS/HazCom, Forklift/Pedestrian Awareness, Tornado/Shelter in Place, Active Shooter, Fire Training, Bloodborne Pathogens, Spill Kit, PPE, Utility Knife, Emergency Stop, Ladder Safety, Slips/Trips/Falls, Drug Product Handling SOP, Respirator Safety, Housekeeping/5S, Authorized & Affected LOTO, Scrubber, and Ergonomics.
Assess training outcomes and update materials based on performance data and regulatory changes.
Manage new hire safety onboarding and forklift certification programs.
Maintain and update training documentation and ensure completion compliance across all departments.
Coach site safety champions to sustain compliance and best practices.

Systems & Compliance Management:

Assist with development, implementation, and maintenance of Ro’s Environmental, Health, and Safety (EHS) Management Program
Maintain and update SDS databases and centralized safety documentation.
Oversee contractor safety compliance, OSHA logs, and injury reporting systems.
Ensure adherence to all internal and external safety standards, audits, and recordkeeping requirements.

Vendor Partnerships:

Serve as point of contact and relationship owner for: HazCom, First Aid, PPE vendors.
Partner with Workers’ Compensation providers on injury reporting, follow-up, and prevention initiatives.

Audits & Risk Assessments:

Lead Layered Process Audits (LPA) across all safety categories.
Lead risk assessments using root cause analysis and implement corrective action plans.
Develop site risk registers and coordinate mitigation projects with Facilities and Operations.
Monitor forklift daily inspections and environmental control audits.
Conduct regular camera footage reviews to identify unsafe behaviors and implement corrective actions.
Perform emergency evacuation drills and maintain readiness documentation.

Incident Response & Reporting:

Coordinate Accident Stand Downs and post-incident root cause analyses.
Process forklift certification paperwork and ensure documentation accuracy.
Review, track, and resolve safety concerns submitted by team members.
Compile and present monthly safety KPIs, highlighting performance trends and key initiatives.

Committees & Collaboration:

Facilitate meetings and maintain documentation for the Safety Committee, Risk Threat Assessment, and First Aid Committee.
Partner with site leadership to promote accountability and ownership of safety across all teams.
Support the People Partner in developing safety engagement programs and continuous improvement projects.

What You’ll Bring to the Team:

2-4 years of experience in workplace safety role (warehouse or manufacturing environment preferred).
Strong knowledge of OSHA anxd safety compliance regulations.
Demonstrated ability to coordinate large-scale training and audit programs.
Excellent organization, communication, and presentation skills.
Proficiency in Google Suite and safety management systems.
Forklift certification (or ability to obtain).

We’ve Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth stipends
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $72,000 to $85,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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