We are looking for an Operations Strategist to join our Strategy Team and help drive process-improvement across Pair’s Supply Chain and Operations vertical. This role will work cross-functionally with a dynamic group of stakeholders to identify areas for opportunity to grow and develop the business. The ideal candidate for this role will come with strong analytical skills, a constant curiosity and a relentless drive to answer complex organizational questions.

What You’ll Do:

• Drive improvements across Supply Chain & Operations by analyzing large, complex sets of data and making go forward recommendations.
• Liaise between Pair’s Data and Operations teams to build out automated workflows for tasks that are currently manual.
• Work cross-functionally with Pair’s Supply Chain and Production teams to compile and analyze refund & returns data - creating monthly deep dive reporting to be shared with our executive leadership team.
• Take ownership of Pair’s supply chain reporting: inbound receiving, outbound shipping, inventory accuracy and daily backorder position.
• Perform deep-dive analysis into Supply Chain processes as we explore new business opportunities such as wholesale and retail.
• Support process optimization for our inventory control and production teams across business units.
• Expand on Pair’s Ops dashboard suite that gives leadership a detailed view into the health of the business and the ability to spot problems early.
• Collaborate with your partners in Engineering, Product Design, Analytics, and stakeholders to develop a robust roadmap aimed at unlocking value for customers and teammates.

Who You Are:

• You love a challenge, and are excited to take a project head on - we have a function to build here!
• You are organized - we will need the help getting ourselves coordinated.
• You are flexible - we are a start-up, so things can change quickly!
• You are collaborative - we want to work well together, within the Operations team, and with all our partners across the company.
• You are detail-oriented - we own the financial and productivity numbers within the Ops organization and take pride in our numbers!
• You are a strong communicator - we have a lot to do, and we will need to stay aligned on goals, deadlines, and priorities.
• You are good at time and expectation management - we have a lot to do, but we are also all human beings! Let's be honest with each other about what can be done in a day.
• You are humble, curious, and kind - we are all on this journey together. Let's treat each other with respect and open minds.

Need to Have:

• 2-5 years experience in a similar analytical role, ideally for a fast-paced emerging direct-to-consumer brand.
• Excellent advanced Excel skills.
• Experience working with BI Platforms such as Looker or Tableau.
• Ability to communicate difficult concepts directly and clearly through a combination of words, charts, and graphs.
• Very organized and detail-oriented – you are able to easily navigate through complex data sets and do a thorough job proofing and stress testing your work independently.
• High levels of curiosity and initiative – you want to understand how things work and take action when something prevents them from working as they should.
• Ability to juggle many different priorities in a fast-paced, rapidly growing environment.

Nice to Have:

• Familiarity and experience with SQL is a plus.
• Experience working with 3PL/WMS software.
• Capacity planning is a plus.

Some Benefits and Perks of Working At Pair:

• Health, vision and dental insurance
• Generous vacation policies
• Competitive salaries with equity opportunities
• Retirement savings plan options
• Free eyewear (plus discounts for family and friends)

At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $98,000 - $107,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.