About Mynd:

Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of entry. And a new breed of investors is opting to skip the starter home and buy investment properties instead, with a catch: they want to buy outside their own backyard, in fast-growing, mid-sized cities where the price is right and the returns are high.

But investing in real estate isn’t easy - and doing it remotely is even more challenging. From finding the right assets in the right neighborhoods for the right price, to renovating, leasing and managing the property, to collecting rent and handling repairs, to ensuring you’re staying compliant with local laws and regulations, managing a remote investment portfolio can become a full-time job.

That’s where Mynd comes in. We’re a tech-enabled property management and real estate investment company serving more than 18,000 homes across 26 markets. We help individual and institutional investors buy, renovate, market, manage and sell single-family homes. And we help our residents find safe, spacious, and low-maintenance homes from which to launch their lives.

We bring together talent and expertise from real estate and tech to build a proprietary platform that is unmatched in our industry. Powerful workflows, AI tools and intuitive consumer apps help our teams deliver great service, make life easy for residents, and give investors powerful portfolio insights at their fingertips.

We’re making it possible for a new generation of Americans to dream their way - decoupling the homes they live in from the homes they invest in.

We’re grateful to have been named one of Fortune's “Best Places to Work” 2023, a Built-In SF Best Places to Work winner, the #1 fastest-growing company in the East Bay by the San Francisco Business Times, one of the 26 hottest proptech startups of 2023 by Business Insider, and one of America’s Best Startup Employers of 2023 per Forbes. We’ve attracted A players from Starwood Waypoint Homes, Opendoor, McKinsey, BCG, Amazon, Facebook, Upwork, WeWork, One Medical, and Zillow. We’re backed by top VCs, including Lightspeed, Canaan, and Jackson Square, and major institutional investors including Invesco Real Estate.

Join us!

About the role:

The Community Manager for the Eagle Chase rental home community in Greenville, SC (https://www.eaglechasetownhomes.com/) will be responsible for leasing units as they become available, welcoming and supporting residents as they move in, working with our central vendor management team in building a strong local vendor base, and handling all other tasks that require on-the-ground presence (inspections, posting notices, meeting vendors or third parties onsite as needed, etc.).

As this community is leased up successfully, there will be ample opportunities for career growth within Mynd as we plan to expand our presence in one of the nation’s hottest single-family rental markets.

Responsibilities:

• Collaborate with our Lease Marketing team to ensure the community and all available units are marketed effectively
• Ensuring available homes are clean and accessible by conducting regular property inspections and light clean-up as needed
• Build relationships with local brokers and employers to market the community
• Follow up with prospective residents by email, phone, and SMS
• Schedule showings for applicants
• Collect and aggregate documentation necessary for rental application screening
• Populate form leases with approved terms and disseminate electronically for execution
• Prepare vacant units for new move-ins
• Support the move-in experience both prior to and during move-in day
• Manage customer experience from initial contact to post-move-out
• Perform quality assurance inspections of work completed by outside vendors
• Support rent collection, maintenance resolutions, and resident escalations
• Demonstrate basic/light maintenance and repair skills for completing minor service items such as re-keying smart locks and changing smoke detector batteries, light bulbs, air filters, and turn scopes
• Post legal notices to doors
• Perform routine property management home inspections including but not limited to; move out, onboarding, make ready, move in, renewal, recurring vacant
• Manage access for all homes in the market
• Meet with all 3rd parties including city inspectors, utilities, R&M vendors, police, etc …

Qualifications:

• 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
• 2+ years experience in a customer service position
• Experience managing others, preferred
• Ability to prioritize and take initiative
• Phenomenal communication skills, both written and verbal
• High Attention to detail
• Tech savvy with an ability to use Google Suite and Microsoft Suite products

Being authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Travel required:

This position entails local travel within the market area, particularly as we acquire additional communities. Occasional travel to Charlotte may also be necessary.

Compensation:

$72,500 - $85,000 annually. The compensation range may be adjusted based on experience and location.

At Mynd, we offer a robust, competitive & unique benefits package:

• Unlimited time off
• 13 Paid holidays
• Paid Parental Leave
• Cash to purchase your own investment property through our “Project Investor Myndset” program
• 401k + Match
• Wellness, home office, and cell phone subsidies
• Volunteer time off
• Robust health, dental, vision insurance, and more
• Sabbatical program
• Eligible to participate in Mynd’s equity program

At Mynd, we expect our team members to live and work by our values:

• Be Myndful
• Earn trust
• Team first
• Be an A player
• Think like an investor

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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