The Associate Director, Field Reimbursement will serve as a subject-matter expert in reimbursement, payer access, and coverage policy. The role serves as a strategic liaison between HCPs, payers, internal stakeholders, and external partners to ensure seamless patient access to Liquidia’s products. Education and Experience:

• Bachelor’s degree required.
• Knowledge of reimbursement principles including pharmacy benefit design, prior authorization, and appeals processes.
• 5+ years of field reimbursement or sales in the rare disease space, patient access, prior authorizations, or specialty pharmacy or other relevant experience.
• Experience working with Specialty pharmacies and/or HUBs.

Knowledge, Skills, and Capabilities:

• Patient-centric mindset and team player mindset.
• Strong analytical/problem solving skills.
• Exceptional verbal and written communication abilities, with proven presentation and training skills.
• Highly organized, self-directed, and capable of operating independently with strong multitasking capabilities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Customer Relationship Management (CRM) systems.
• Ability to travel up to 50%

Preferred Qualifications:

• Experience in pulmonary hypertension disease state.
• PACS (Prior Authorization Certification Specialist).
• Ability to navigate complex business circumstances.
• Ability to collaborate cross-functionally with internal/external customers.

• Improve referral to ship rates and turnaround times (TAT) by identifying and implementing changes that improve program performance.
• Improve adherence and persistency rates by identifying and implementing changes that improve program performance.
• Collaborate with sales/marketing teams, serving as the reimbursement expert.
• Act with a sense of urgency to address critical issues with referral pull through (such as missing referral information, unresponsive, authorization delays, etc.).
• Establish relationships with key accounts through in-person and virtual meetings.
• Educate HCPs on the prescription enrollment journey, Liquidia Access Programs, insurance coverage landscape, prior authorization guidelines, clinical criteria requirements, and insights into the medical necessity and appeals process.
• Triage between urgent and non-urgent workflows.
• Ensure timely follow-up with accounts on all open items.
• Assist with implementing training programs for sales and marketing to ensure a firm grasp of Liquidia Access Programs, insurance coverage landscape, specialty pharmacy process flows, coverage criteria/reimbursement for Liquidia products.
• Monitor and analyze data to monitor product coverage and referral, pull through issues, and referral trends.
• Escalate issues impacting product access and program performance.
• Remain current on insurance coverage, reimbursement, and clinical policies to provide timely and relevant information to accounts.
• Leverage company communication portals to ensure timely referral pull through updates with multiple stakeholders.
• Analyze and monitor pending referral cases with relevant stakeholders.
• Monitor and diagnose drivers for adherence and persistence trends.
• Collaborate with internal stakeholders on Market Access needs.
• Maintain compliance with all company policies and procedures.