Manufacturing Systems Specialist
Hermeus
Los Angeles, CA, USA
USD 136k-226,550 / year + Equity
About The Role:
As a Manufacturing Systems Specialist, you will become the internal authority for our Manufacturing Execution System(Manufacturo) and, over time, support the broader digital manufacturing ecosystem (MES → ERP → PLM). This is a hands-on, highly cross-functional role focused on enabling manufacturing operations through system support, workflow improvement, user training, configuration management, and process optimization. You will work directly with technicians, engineering, quality, inventory, and supply chain teams to ensure Manufacturo is scalable, intuitive, and operationally effective as the company continues to grow.
Responsibilities:
- Contact for HOW-TO Questions, clarifications, or issues
- Work with users, observe usage behavior – not just reacting to tickets
- Identify workaround users are creating because the system/process doesn’t fit
- Translate user intent into clear, correct MES workflow
- Actively support and partner with Engineering, Technicians, Inventory/Supply Chain, and Quality teams
- Manage users, roles, permissions, core configuration and licenses
- Identify and resolve system misconfigurations causing operational friction
- Ensure workflows are intuitive, standardized, and scalable across departments
- Review new features that are released and perform operational impact assessments
- Test and validatenew capabilities and enable them into production
- Determine which new features benefit which group and develop a rollout plan
- Publish internal release notes tailored to each team
- Create simple, visual guides and build SOPs for all groups
- Conduct short, focused training sessions for all user groups
- Build and maintain an internal knowledge base of “how things work” across teams
- Drive adoption and standardization by making Manufacturo easier, clearer and more usable for everyone
- Train teams in advance so new releases are embraced as opposed to causing disruptions
- Walk the floor and observe real user behavior
- Identify repetitive pain points, unnecessary clicks, confusing steps, or broken flows
- Assess whether issues are process/training/configuration related or product limitations
- Work with cross-functional partners to redesign workflows to reduce friction
- Validate improvements with users and iterate quickly
- Spot opportunities where new features can solve real problems -even before users ask for it
- Identify capabilities user do not know exist and educate them
- Maintain a structured enhancement backlog based on real observations
- Ensure high-quality, validated requests reach the Manufacturo produc team
- Conduct short, focused training sessions for all user groups
- Build and maintain an internal knowledge base of “how things work” across teams
- Of how MES data flow to/from NetSuite, Teamcenter, and Data Warehouse
- Identify mismatches and escalate with clarity
- Participate in testing new integrations or workflow changes across systems
- Help Digital Transformation ensure end-to-end consistency across the digital thread
Daily MNFRO Support Across All Teams
MNFRO Configuration & Administration
Training & Documentation
Proactive process improvement
Cross-System Awareness
You are not expected to be an ERP/PLM admin – but you will grow your understanding
Requirements:
- Bachelor’s degree in computer science, engineering, or a related field. Equivalent work experience will be considered
- 3+ years of MES or Manufacturing Systems experience
- Strong communication skills with people from different areas of the business
- Excellent at observing processes, asking questions, discovering root causes
- Passionate about simplifying work – removing steps, eliminating confusion, reducing clicks
- Comfortable with fast-changing manufacturing environments
- Understanding of SQL Databases and Querying
- Ability to thrive in a fast-paced, dynamic environment. Eagerness to learn and adapt to evolving technologies
Preferred Skills and Experience:
- Experience with Manufacturo or similar MES (Tulip, Solumina, FactoryTalk, Plex etc)
- Aerospace or complex hardware experience
- Exposure with ERP (NetSuite, Odoo, Oracle, SAP etc)
- Motivated by solving operational challenges with practical, scalable technology solutions
136000 - 226550 USD a year
essential skills, and market and business considerations, when presenting a joboffer.
Benefits:
- 100% employer-paid health care
- 401k & Retirement Plans
- Weekly Paid Office Lunches
- End of Year Bonuses
- Fully stocked breakrooms
- Stock Options
- Paid Parental Leave
- Unlimited PTO (exempt) and generous accrued PTO (non-exempt), plus 12 federal holidays off
- Pet Insurance