This position is responsible for developing, establishing, and maintaining quality and compliance programs, policies, processes, procedures, and controls ensuring that performance and quality of products conform to established standards, agency regulations, Glooko’s Quality Policy, Quality Objectives, and Quality Manual.

About the Role:

• Support and assure FDA and ISO 13485 Design Controls requirements on the development processes for Glooko products on cross-functional teams
• Ensure compliance to the elements of Design Controls including Planning, Design Input, Design Output, Design Review, Design Verification, Design Validation, Design Transfer, Design Changes, and Design History File
• Lead the medical device risk management activities, include FDA cybersecurity requirements, across the global organization
• Facilitate the risk management and dFMEA/sFMEA processes among stakeholders in Engineering, Verification, Clinical, Product and Regulatory
• Lead risk evaluation for pre-market and post-market issues for product safety, including completion of the risk documentation and the risk management file
• Identify potential quality issues in products and processes and deliver guidance on developing effective remediation for addressing them
• Exercise independent judgment in evaluating complex processes, procedures and systems against written regulatory requirements and company procedures
• Collaborate and guide with cross-functional team members and stakeholders to ensure implementation of Design Controls and Quality Systems
• Manage the change control process by monitoring all types of changes that can influence product reliability and quality
• Create Quality and Risk Management Plans for product development projects and manage the plans throughout the development process
• Participate in the CAPA process and work with CAPA owners to address and close CAPAs in a timely manner
• Support Externals Audits from FDA, ISO 13485 and Partners including documentation and follow-up on the action items for audit issues
• Support Internal Audits to document and follow-up on audit issues and assist teams with resolution of the issues
• Prepare documentation required by the FDA and assist in maintaining the Glooko Quality System

About You:

• BS or MS degree in Software Engineering, Biomedical Engineering, Electical Engineering, Computer Science, Regulatory Affairs or another scientific discipline
• Minimum 6-8 years Quality System and Design Assurance experience in the FDA-regulated medical device industry with specific experience working directly with medical device software development teams
• Direct experience with FDA 21 CFR 820, ISO 13485, ISO 14971, IEC 62034, IEC 82304, and FDA Cybersecurity expectations
• Strong understanding and responsibility for compliance to Design Control Requirements
• In-depth knowledge of Medical Device Risk Management practices according to ISO 14971 including application of Risk Management to all the stages of software development including dFMEA/sFMEA.
• A lengthy track record in effective application of Design Control best practices to medical device software development teams
• Knowledgeable of AAMI Technical Information Reports including: TIR80002-1 – Guidance on the application of ISO14971 to Medical Device Software, TIR45 - Using Agile in Medical Device Software Development and TIR36 - Validation Of Software For Regulated Processes
• In-dept experience in all general FDA and ISO 13485 Quality System processes including: Management Review, Document Control, Training, CAPA, Audits, Complaints, Supplier Management, SOPs, etc.
• Ability to lead and manage various Regulatory activities and meetings including CAPA, risk analysis, documentation and audit meetings
• Detail oriented and well organized with excellent skills in written and verbal communications and analytical and strategic thinking
• Ability to work independently and to collaborate effectively on teams
• Experience working on diabetes-related product desired

The Company:

Each year, diabetes, obesity, and other cardiometabolic diseases cause the highest incidence of death, disability, and healthcare system costs. At Glooko, we make it simpler for people with these illnesses to connect with their physicians and care teams. Glooko is the universal platform for providing an FDA-cleared, HIPAA-compliant, EU MDR-certified Web and Mobile (iOS and Android) application for people with clinicians who treat them.

Glooko accelerates research and improves care by making it simpler for people to collect and share their health data with physicians and researchers. The platform seamlessly unifies and visualizes data from over 210 devices, including blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices. Connecting to these devices allows Glooko to deliver insights that improve personal and clinical decision support. Patients and providers have one place to view their health management information, including medications, food intake, exercise, and biometrics. The platform makes it easier for physicians to monitor and deliver more personalized care remotely.

Glooko’s mobile app and web dashboard enable patients to track and proactively manage their diabetes care easily. Glooko’s Population Tracker and APIs offer diabetes-centric analytics and insightful reports that enable clinicians to identify at-risk patients. Clinicians can send pattern-triggered notifications to patients, health systems, and payers.

Our proprietary platforms enable clinical trial conduct and acceleration by leveraging advanced patient selection and site identification tools as well as remote device and e-PRO data collection capabilities. This platform's capabilities support the rapid development and iteration of digital companion and therapeutic applications.

Launched in 2010, Glooko is funded and managed by visionary technologists and leaders in healthcare.

***NOTE: Only the job postings listed below are legitimate Glooko, Inc. job postings. All current job postings are listed on www.glooko.com/careers, LinkedIn, Indeed, and Glassdoor under “Glooko.” Any domain that links to this page that references a position not listed here is not a legitimate Glooko job posting.