Head of Trust & Safety

Flower Ave
Flower Ave

Operations

New York, NY, USA

USD 150k-200k / year + Equity

Posted 6+ months ago

💪 About the Role

The Trust & Safety team is core to keeping our community safe. As the head of the organization you will:

  • Build an industry-leading Trust & Safety organization.
  • Oversee our current Trust & Safety team of 7 full-time employees and 75 part-time moderators.
  • Leverage artificial intelligence to improve our moderation efforts.
  • Address and resolve escalated issues in a timely and effective manner, while focusing on user experience and satisfaction.
  • Provide regular updates to the co-founders on Trust & Safety performance, trends, and initiatives.
  • Assess potential risks, vulnerabilities, and trends, and devise strategies to mitigate them.
  • Stay current on industry best practices, regulations, and emerging technologies to inform and enhance our Trust & Safety approach.
  • Report directly to the co-founder and CEO
  • 👀 What We’re Looking For

  • A positive attitude and willingness to take on new challenges and responsibilities.
  • Desire to learn and scale as the company grows.
  • A passion for keeping our community safe.
  • Past role in product management or executive leadership.
  • Base from $150,000 - $200,000 plus meaningful equity. Compensation commensurate with experience.

    Interested? Click here to apply.