BASE SALARY $150,000 - $200,000

* POSITION CAN SIT REMOTELY ANYWHERE IN THE US.

Position Overview

As an early member of the Claims team, you will play a critical role within the Embroker Insurance group by providing key feedback on claim systems and processes. This position will manage a variety of EPL, D&O, Cyber, Crime and Fiduciary claims and conduct detailed coverage analysis and critical claim management to drive cost effective and timely resolutions while providing first-in-class service to our policyholders. This position will also closely collaborate with Claims and Insurance team leadership, and internal data, actuarial, and distribution teams.

Job Duties

• Complete accurate and timely claim investigations into coverage, liability, and damages.
• Proactively manage pending claims to drive timely and cost-effective resolutions.
• Proactively evaluate potential exposure on assigned claims to recommend and set appropriate reserves, and thereafter manage regular review of case reserves for accuracy.
• Build and maintain positive and productive working relationships with internal and external customers, including, but not limited to, policyholders, underwriters, data and actuarial teams, and carrier partners.
• Direct and actively monitor assignments to outside counsel, experts and other panel vendors.
• Actively participate in settlement negotiations including virtual or in-person attendance at private mediations and court ordered settlement conferences.
• Support data collection efforts by effectively capturing relevant data in claim management software.
• Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
• Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems.

Qualifications

• At least 10+ years of professional experience, with at least 7 years of experience litigating or managing professional liability claims. Previous carrier experience is preferred but not required.
• Bachelor’s degree required; JD preferred but not required.
• Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
• Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed.
• High level of personal initiative and leadership skills. Prior experience managing a team preferred by not required.
• Exceptional time management, problem solving and organizational skills.
• Strong communication skills, both verbal and written.
• Prolonged periods of time sitting at a desk and working on a computer.
• Ability to perform at a high-level in a remote work environment.
• Ability to travel to mediations, trials, etc. as necessary (10-15%).