– This employment opportunity is through Delfina Medical Group –

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Objective: The Telehealth Nurse Manager will oversee the operations of a 24/7 maternal health telehealth service, ensuring high-quality patient care, operational efficiency, and continuous program improvement. This role requires a strategic leader with strong clinical expertise, program management skills, and the ability to drive innovation in telehealth nursing.

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About Us: Delfina Medical Group and Delfina Care Inc. provide a leading pregnancy care data platform and clinical services to improve maternal and child health outcomes.

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‍About You: Our ideal Telehealth Nurse Manager is a seasoned RN with deep expertise in maternal health, telehealth, and telephonic triage. They excel in leading and managing remote teams with compassion while demonstrating unwavering dedication to Delfina's mission and delivering exceptional patient care.

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Responsibilities:

• Expertise in development and management of telephonic triage
• Expertise in developing SOPs, optimizing workflows, and implementing quality assurance measures to enhance patient outcomes.
• Proficient in EMR systems and data analysis tools, leveraging technology to streamline operations and improve service delivery.
• Adept at navigating multi-state licensure requirements, managing high-volume healthcare teams, and responding to crisis situations.
• A commitment to equitable care are valuable assets for ensuring accessible maternal health support.

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Qualifications:

• Active and unencumbered RN licensure in Texas
• Eligibility for licensure in all 50 states
• Experience managing 24/7 healthcare teams.
• Familiarity with maternal health guidelines and crisis intervention protocols.
• Minimum 5 years of clinical nursing experience, with at least 2 years in telehealth or maternal health.
• Minimum of 2 years labor and delivery experience
• Prior leadership or supervisory experience is required.
• Prior program management experience, including SOP creation and QA/QI.

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Preferred Qualifications:

• Compact RN licensure preferred
• Bilingual Spanish preferred

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We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.

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Compensation: $110,000-$125,000 USD annually

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The base salary range for this full-time position in the United States represents a wide variety of factors, including location, skills, experience, education, and training. New hires who meet most of the qualifications above should expect to earn near the middle of the posted salary range.

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Benefits: Medical/Dental/Vision benefits are provided as options for all full-time employees at Delfina Medical Group. Additional company benefits include flexible vacation PTO, mental health and sick leave, company holidays, bereavement, family and parental leave.

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Application process: Send the following materials to careers@delfinamed.com with the subject line ‘Telehealth Nurse Manager Application’:

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• Resume or Curriculum Vitae (CV)

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Application ‍Deadline for Best Consideration: March 21, 2025

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Delfina Medical Group provides equal employment opportunities (EEO) without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.

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Note that Delfina Medical Group does not currently sponsor or facilitate any U.S. work authorization for this position. All applicants must have unrestricted and independent authorization to work at Delfina. Delfina participates in the E-verify program to confirm employment authorization eligibility.

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