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Warehouse Supervisor



People & HR, Operations
West Oakland, Oakland, CA, USA
Posted on Thursday, August 17, 2023

Cuyana is looking for a Full-Time Fulfillment Supervisor to oversee the daily operations of our Fulfillment Center located in West Oakland. This is a hands-on role working on-site with team members and participating in processes.

The Fulfillment Supervisor will be operationally savvy, and metrics-driven while having a passion for growing and developing teams. This person will support the Management team daily.

Must be available Monday- Friday from 6:30am- 3:30pm. *Flexibility to work weekends and extended hours during peak season Oct- Dec*


  • Assist with daily workflow operations oversight
  • Able to maintain responsibilities for opening and/or closing of building daily
  • Supervise the processing of Inbound and Outbound shipments ensuring accuracy and efficiency
  • Establish and maintain production standards and review daily production with Associates
  • Support the operations team with warehouse space capacity and product slotting
  • Establish and maintain production standards and review daily production with Associates
  • Provides a safe and clean environment for warehouse personnel
  • Play an active role in employee hiring, onboarding, development, morale, and retention
  • Assist with labor planning to ensure consistency in SLAs
  • Lead ad hoc projects e.g. racking installation, SOP documentation, inventory, cross-training, etc.

*Responsibilities may change based on business needs


  • 1-3+ years of monitoring/overseeing a department, personnel, and/or process
  • 3 to 5 years of People Management Experience
  • Experience in a warehouse/retail/ start-up environment
  • Proficiency in WMS and ERP Systems (NetSuite and RF Smart are a plus!)
  • Familiarity with a fulfillment center and hands-on production environment
  • Strong leadership, organization, and communication skills
  • Flexible, adaptable, and able to lift up to 50lbs
  • Follow current COVID-19 safety protocols


Medical, dental, vision, life, disability; vacation, sick , and holiday pay; commuter benefit, 401k, bonus, and generous employee discount.


We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

  • Cultivate Community – you are honest, inclusive and always willing to lend a hand
  • Create Excellence – you are accountable, decisive and drive for results
  • Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation: 55k-65k exempt, commensurate with experience.