Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

What you’ll do

As Staff Product Manager at Contentsquare, you will own the product's experience for a key strategic initiative. Your major focus will be on working on building a strategy for the future of advanced product analysis capabilities within Contentsquare, as well as executing the product development of an innovative and integrated analytics offering.
Innovate and Create: Develop brand-new customer outcomes for our Product Analytics and Digital Experience Analytics product lines. Deliver functionality the market has never seen, driving cross-sell opportunities and new business.
Understand Users Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback.
Experimentation First: Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution.
Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers.
Ruthlessly Prioritize: Weigh up development tradeoffs, focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement.
Be the Evangelist: Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group. Drive open communication channels with wider field facing teams.
Launch with Flair: Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material.

What you’ll need to succeed

Over 10 years of experience as a Product Manager driving strategic initiatives,
Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery,
A data-informed approach to product management, relying on data for your decision-making and for quantifying the potential and actual impact of initiatives,
Balance short term customer value delivery with long term strategic impact,
An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes,
Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps),
Excellent stakeholder management skills, enabling effective collaboration and communication across teams,
A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle,
A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

This job is no longer accepting applications

See open jobs at Contentsquare.See open jobs similar to "Staff Product Manager" Canaan Partners.

See more open positions at Contentsquare

Privacy policy Cookie policy