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Group Credit & Cash Collection Manager

Contentsquare

Contentsquare

Paris, France
Posted on Saturday, June 22, 2024
Job Summary:
We are seeking a highly skilled and proactive Credit & Cash Collection Manager to join our finance
team. The successful candidate will be responsible of the oversee the entire cash collection process
and the credit risk mitigation (measured via associated metrics: DSO, %current, bad debt reserves, cost
of collection).
The credit and collection manager will work closely with the other substream of his organization: cash
application / account receivable, billing / revenue accounting.
The scope is for all the entities of the group (10+)
Key Responsibilities:
Management
• Direct management of a team of 3 cash collectors
• Manage relationships with third-party collection agencies and law firms involved in the
collection process.
Credit
• Implement a credit policy at group level to mitigate and monitor our risk
• Support the “Field Finance” organization for the deal approvals
Collection
• Responsible of the Group cash collection policy
• Build strong and effective collection strategies to ensure timely payments
• Decide on most suitable collection action to consider (from amicable pro-active to contentious)
• Follow-up with cash collectors and define tactical action plans
• Manage directly some of key / strategic accounts (directly with senior management)
• Follow-up legal proceedings
Dispute
• Track disputes and coordinate internal resolution with various stakeholders (legal, sales, deal
desk, billing, customer success)
• Identify root causes and initiate and take part of continuous improvement initiatives
Bad debt allowance
• Provide recommendation for risk accounts requiring a bad debt accrual
• Provide recommendation for statistical accrual
• Follow-up bankruptcies
Reporting
• Provide updated and qualified ageing report
• Provide regular report to senior management (considering multiple dimensions: segmentation,
localization. Etc)
• Provide report / analysis upon request
Qualifications:
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience in accounts receivable management or cash collections, as a manager in an
international context
• Excellent communication and interpersonal skills for interaction with senior management and
external partners.
• Strong negotiation skills and attention to detail.
• Strong analytical skills with the ability to interpret financial data and collection trends.
• Proficiency in accounting software and tools related to accounts receivable management
• Good understanding of legal procedures in countries CS operates (bankruptcies etc.)