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Hotjar APAC Sales Lead - Singapore



Sales & Business Development
Posted on Monday, June 3, 2024
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.
Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!
Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.
Report directly to the Director of Sales (EMEA & APAC), step into the role of APAC Sales Lead, and spearhead our initiatives in the SMB and Mid-Market sectors across APAC. As the leader of our inaugural team focused on these markets, we're seeking an energetic, inquisitive, and motivated sales manager to join us in empowering SMBs and mid-market businesses to elevate user experiences and achieve business growth.
If you have experience managing sales teams and enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage and customer-centred team. You will manage four account executives, enabling and empowering them to exceed targets and increase Hotjar’s footprint in the region.
This role will focus on our SMB and Mid-market customers with increased velocity of interactions, which means that you will have the ability to work at pace and implement/manage sales motions that fit the required cadence.

What you'll do:

  • Manage four AEs, two in Singapore and two based in Australia.
  • Coach the team to qualify inbound customers into the right motion and close.
  • Improve Sales performance by enhancing the team's processes and workflows based on data analysis.
  • Work with internal stakeholders to ensure your team's and their customers' needs are met.
  • Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience.
  • Identify opportunities to simplify and refine processes and reduce friction for buyers.

What you will bring:

  • 3+ years of sales management, ideally SaaS and quota-carrying, with a focus on Mid-market (additional SMB experience a plus).
  • You are technically minded. You can develop a deep knowledge of how our products work, allowing you to speak clearly to customers and communicate their needs to our team.
  • You are autonomous, resilient and adaptable. Managing a team in a continually changing environment.
  • Enthusiasm to learn and contribute to an evolving sales team’s strategy.
  • Experience with Salesforce or an equivalent tool.
  • Must submit to a background check confidentially processed by our third-party.
Check out this video of our CEO talking about our investment in the APJ region: https://www.youtube.com/watch?v=HF0oCH0G-Xs
Why you should join Contentsquare:
▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done
▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
▪️ Our clients, partners and investors love our industry-leading product
To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:
▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
▪️ Work flexibility: hybrid and remote work policies
▪️ Generous paid time-off policy (every location is different)
▪️Immediate eligibility for birthing and non-birthing parental leave
▪️Wellbeing and Home Office allowances
▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
▪️ Every full-time employee receives stock options, allowing them to share in the company’s success
▪️We offer many benefits in various countries -- ask your recruiter for more information
We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.