CRM Operations Manager
CompStak
Operations
Belgrade, Serbia
Posted on May 9, 2025
CompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members.
Location: Belgrade, Hybrid (Currently, we are three days per week in the office, subject to change)
Work hours: Mon - Fri 9-5pm (Thursdays 10-6pm) Belgrade time
We are seeking an experienced CRM Operations Manager to join our team in Belgrade. In this role, you’ll play a key part in ensuring our Sales, Client Success, and Marketing teams operate efficiently, predictably, and in sync. You will help identify and implement process improvements, support training initiatives, and drive strategies that enhance overall revenue generation.
Responsibilities
- Deployment, integration, and ongoing management of all revenue management tools and processes: Salesforce, Salesloft, HubSpot, DealHub, Ordway, Zoom, ZoomInfo, and more
- Ensure accountability to sales activities and performance through the creation of processes that provide for accurate tracking and measurement
- Build dashboards and reporting around critical team and individual success metrics
- Uncover opportunities for member and revenue growth by analyzing trends from existing prospects, clients, and members
- Utilize contact engagement metrics to generate lead lists and distribute across business development verticals
- Create training and playbooks for the Business Development teams
- Act as a go-between to discover and roll-out best practices across CompStak's business development teams: Member Expansion, Member Account Management, Enterprise New Business, Enterprise Client Success, and Marketing
- Leverage CompStak's Data Science, Product, Operations, and Tech teams to obtain the resources needed to optimize RevOps execution
Required Skills & Experience
- Experience with Revenue Management, Marketing Automation, and other Sales/Marketing tools
- Ability to analyze large sets of unstructured data to drive business insights
- Previous experience as a Salesforce Admin preferred
- Strategic and process-driven individual who can focus on multiple projects, prioritize competing requests, and thrive on solving complex problems
- Understanding of key SaaS metrics and drivers of success (you should be great at acronyms - LTV, CAC, ARR, CARR, ACV, ABM, etc.)
- Proficient in SQL is a plus
- Knowledge of Commercial Real Estate is a plus
We Offer
- 25 days off per year: 21 days of vacation, plus an additional day for Slava, non-working Serbian holidays, 3 days of 100% paid sick leave
- You are covered with private health insurance, a package that will cover all your needs
- We cover maternity and pregnancy leave with 100% of your earnings
- Employee stock options
- FitPass and Rezilient platform because we care for your wellbeing as well
- Quarterly activity and events budgets for each team and yearly company-wide team-building trip
- Numerous perks in the office (Sweet Wednesday, Thursday office lunch, Movie nights…)
About CompStak
Launched in 2012, we’ve built a network of over 30,000 brokers, appraisers and research professionals across the country, using a unique crowdsourced model.Our clients enjoy the foremost lease and sale transaction data combined with a robust analytics platform. CompStak’s unique data and intuitive platform is used by the world’s largest real estate investors, lenders, brokers and appraisers to compare properties, underwrite investments and loans, close deals and track market trends.
CompStak has over 100 team members in the US and overseas; and we continue to grow. We’re backed by top VCs and industry players like Morgan Stanley, Canaan Partners, IA Capital, Transamerica, Moody’s, RealPage, 500 Startups, and Daily Mail Group, and have raised over $75m to date. Our HQ is in New York City, we have regional offices in Atlanta, Chicago and Los Angeles, and we have an international office in Belgrade, Serbia.
We pride ourselves on an environment that is fun, collaborative, and rewards hard work. We look forward to the value that future employees will add to our amazing teams!
CompStak is an equal opportunity employer that celebrates employees and applicants of all identities, backgrounds, abilities, and perspectives. We foster a welcoming work environment that supports diversity and inclusion, and we reject discrimination or harassment of any individual. If you are a person with a disability and require assistance with any part of the application process, please let us know. All employment decisions are made on the basis of qualifications, merit, and business need.