About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the Role

We are seeking a proactive and detail-oriented Parts Team Lead to oversee the daily operations of our parts department. This role ensures timely availability of parts, maintains accurate inventory, and supports both internal teams and external customers. You will support a small team, manage workflow, and contribute to process improvements while also being actively involved in day-to-day parts operations.

Key Responsibilities

• Lead, coach, and motivate a team of parts associates to achieve department goals.

• Assign daily tasks, monitor performance, and provide feedback for professional development.

• Foster a collaborative, safety-conscious, and customer-focused work environment.

• Oversee receiving, stocking, and issuing of parts, ensuring accuracy and efficiency.

• Monitor inventory levels, track usage, and coordinate timely reordering to minimize shortages.

• Implement processes for cycle counts and audits to maintain accuracy.

• Ensure compliance with company policies, safety standards, and industry regulations.

• Collaborate with reconditioning and operations teams to ensure parts availability for scheduled work.

• Support parts inquiries, provide parts solutions, and resolve escalations when needed.

• Maintain strong relationships with vendors and suppliers to ensure reliability and quality.

• Identify opportunities to optimize workflow, reduce costs, and improve service levels.

• Support adoption of new tools, systems, or technologies for parts management.

• Provide regular reporting on inventory, team productivity, and departmental KPIs.

Qualifications

• 3–5 years of experience in parts, inventory, or warehouse operations, with at least 1–2 years in a supervisory or lead role.

• Strong knowledge of parts management systems and best practices.

• Excellent organizational and multitasking abilities.

• Effective leadership, communication, and problem-solving skills.

• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

Why You’ll Love It at Clutch

• Autonomy & ownership – create your own path and own your work.

• Competitive wages.

• Opportunity to work for an ambitious and fast-moving startup.

• Guaranteed hourly rate – no flat rate, no shortage of hours.

Accessibility

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.