Port Dispatcher – Memphis, TN (Drayage)

Location: Memphis, TN
Reports To: Terminal Manager
Employment Type: Full-Time
Compensation: $24–$26/hour (DOE)
Schedule: Monday–Friday, 6:30 AM – 3:00 PM

Job Summary
Cargomatic is seeking an experienced Port Dispatcher to support high-volume drayage operations in Memphis. This role is responsible for daily dispatch execution, driver coordination, container and chassis management, and real-time issue resolution in a fast-paced environment. The ideal candidate has strong drayage/terminal dispatch experience, communicates clearly with drivers and carriers, and can make sound decisions under pressure while keeping operations moving efficiently.

Key Responsibilities
• Schedule and dispatch owner-operators, company drivers, and third-party carriers hauling under Cargomatic’s SCAC code
• Plan and assign loads based on driver availability, equipment capacity, and operational priority
• Maintain consistent communication with drivers regarding assignments, schedules, updates, and expectations
• Assess driver, tractor, chassis, and container readiness for each requested haul
• Track and trace shipments, proactively identifying and resolving delays, exceptions, or operational issues
• Manage empty container inventory, including returns and repositioning
• Enter, update, and close orders accurately and on time in Cargomatic’s proprietary TMS
• Validate Proof of Delivery (POD), interchange documents, and other required paperwork
• Identify and apply accessorial charges to ensure full revenue capture
• Provide professional, responsive service to drivers, carriers, and internal stakeholders
• Collaborate with internal teams and perform additional operational or administrative duties as needed

What We’re Looking For
• Experience: Minimum of 2 years of port/drayage dispatch experience (required)
• Strong understanding of drayage operations, logistics concepts, and dispatch best practices
• Ability to thrive in a fast-paced, deadline-driven environment with a high volume of daily moves
• Excellent communication and negotiation skills; able to resolve issues quickly and professionally
• Strong attention to detail with the ability to multitask and prioritize competing demands
• Comfortable working in dispatch/TMS software and Microsoft Office
• Bilingual Spanish/English is a plus

What We Offer
• Competitive hourly pay ($24–$26/hour, DOE) with performance-based incentives
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Opportunity to grow with a high-growth company modernizing port and drayage logistics

Who We Are
Cargomatic is the #1 technology platform and digital marketplace for local trucking. We are modernizing an $82 billion industry by connecting shippers and commercial drivers through mobile technology, bringing efficiency, transparency, and reliability to drayage operations across the country.