Carrier Finance Lead
San Francisco, CA
Compensation: $120,000–$140,000 annually, plus bonus

The Carrier Finance Lead is responsible for end-to-end carrier payment and settlement operations, ensuring accurate, timely, and compliant payment of freight expenses. This role functions as a player/coach, combining hands-on execution with leadership across Third-Party Carrier Finance and Asset Carrier Settlements.

This position sits at the intersection of Finance, Operations, and Billing and plays a critical role in supporting carrier relationships, managing cash flow, and improving operational efficiency as the business scales.

Responsibilities

• Lead and support day-to-day carrier finance operations for both brokered carriers and company-owned assets, balancing hands-on execution with oversight.

• Own the auditing, approval, and processing of carrier payments to ensure accuracy, timeliness, and adherence to contracts and rate agreements.

• Manage exceptions, disputes, short pays, and payment holds, driving timely resolution and clear communication.

• Maintain audit controls to prevent overpayment, duplicate payments, and processing errors, and ensure compliance with internal financial controls and carrier agreements.

• Own carrier AP reporting as a reliable source of truth for liabilities and payment status, ensuring data accuracy across systems such as NetSuite and reporting tools.

• Partner closely with Billing, Operations, AR, AP, Invoice Resolution, and IT teams to resolve discrepancies that impact payment timing.

• Serve as the primary escalation point for carrier-related financial issues and provide insight into cash requirements, accruals, and financial exposure.

• Identify opportunities to reduce freight costs through improved auditing, dispute prevention, automation, and process efficiency.

• Standardize and document carrier finance workflows to support growth without proportional increases in cost or manual effort.

Qualifications

• 8–12+ years of experience in carrier finance, transportation finance, or logistics operations

• Experience operating in a hands-on, player/coach or lead role

• Strong understanding of carrier contracts, rate structures, and freight auditing

• Experience with NetSuite and BI or reporting tools

• Strong operational judgment, attention to detail, and clear communication skills

Benefits

• Competitive salary with annual bonus opportunity

• Medical, dental, and vision insurance

• 401(k) plan with company match

• Paid time off, including holidays

• Employee wellness and support programs

• Opportunities for professional growth and development

This role is ideal for someone who enjoys being close to the work while also shaping and improving how carrier finance operates at scale.