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Lead Sales Operations Analyst

Apartment List

Apartment List

IT, Sales & Business Development, Operations
United States · Remote
Posted on Mar 7, 2025
Who We Are:
Apartment List is the premier rental matchmaking marketplace, revolutionizing the way renters and multifamily properties connect. Our renters enjoy a personalized, AI-powered search experience tailored to their needs, while our property partners leverage cutting-edge generative AI engagement tools and a performance-based pricing model to drive efficiency and results. Our mission is to be the go-to destination for renters and the unrivaled partner for properties, empowering everyone to rent with confidence through a success-driven model that delivers ease, speed, and control.
About the Role:
Working as part of the Sales Strategy & Operations Team, the Lead Sales Operations Analyst will be instrumental in providing analytics that drive decision-making, optimizing sales processes, interpreting, analyzing, and transforming data into a variety of reporting formats to support the key objectives of the Go To Market Team. This role will also be the primary owner of several X-team workstreams as well as serve as the go-to support for the SMB/Mid-Market GTM teams in Sales Operations workflows. This position requires a strong analytical mindset, proficiency in data analysis, and the ability to collaborate effectively with cross-functional teams.
What You'll Do:
Commissions
  • Manage the sales compensation tool end to end, including the maintenance of data books and tool enhancements, working closely with our Everstage team
  • Deliver accurate GTM individual and manager commissions calculations, partnering closely with Sales Operations team members on data audits
  • Consults and provides expertise to sales management regarding incentive programs
  • Partner with various teams within Sales Operations, Billing, and Sales leadership to identify and implement process improvements.
  • Document existing processes and policies, working closely with People Operations and Legal (e.g. procedures related to the on-boarding and off-boarding of Sales reps, commission approval process, Leave of Absence payouts)
Analytics & Processes
  • Gather requirements, build and optimize sales analytics reports and dashboards for GTM and XFN partners
  • Provide consistent insights for leadership and business stakeholders in regards to business drivers (i.e. sales productivity), especially related to pipeline, activities, forecasts and market opportunities
  • Own and drive core Sales Operations workflows, such as weekly forecasting and pipeline review
  • Analysis of performance indicators - productivity, pipeline creation/progression, loss rates, product penetration
  • Collaborate on strategies and tactics that capitalize on market trends and customer insights (such as prospecting or expansion plays)
  • Build and maintain complex data models that are foundational to Sales Operations workflows (headcount, forecasts, management reporting)
  • Be the SME on opportunity workflows with existing tools and resources (Salesforce, Everstage, Salesloft)
  • Identify and deliver on continuous improvements to existing Sales Strategy and Operations processes
  • Help to identify and deliver on sales performance optimization strategies, in conjunction with Sales Strategy & Operations team members
What We're Looking For:
  • You have 5+ years of experience in sales operations, sales analytics, sales finance or related roles within a tech company or fast-paced environment.
  • You have Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent preferred.
  • You have Expertise in sales analytics, forecasting, and performance measurement, with advanced proficiency in Gsuite tools and CRM systems (e.g., Salesforce).
  • You are proficient with SQL, data analysis tools and visualization tools (e.g. Looker, Tableau)
  • You demonstrate strong analytical skills with the ability to translate complex data into actionable insights and recommendations.
  • You have the ability to juggle multiple priorities with high quality output of work
  • You demonstrate excellent communication skills, with the ability to collaborate effectively across functions and influence decision-making at all levels of the organization.
  • You have a passion for innovation and continuous improvement, with a commitment to driving excellence and exceeding goals.
Pay Range:
We carefully consider a variety of factors to determine compensation for each position, including the role, level, and work.
  • Zone 1: $121,000 - $146,000 + equity
  • Zone 2: $112,000 - $134,000 + equity
  • Zone 3: $103,000 - $125,000 + equity
Please note, the compensation details reflect cash compensation only and do not include benefits and perks that we offer.
We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.
This is a fully remote position within the US, with regional travel as noted above.
Why Join Us?
  • Remote-First Culture: Work from anywhere in the U.S
  • Competitive Compensation: Including salary, pre-IPO stock options, and additional financial incentives
  • Comprehensive Benefits: Fully covered medical, dental, and vision for you and your dependents
  • Unlimited Time Off: Flexible vacation policies, company holidays, and recharge days to prioritize wellness
  • Home Office Reimbursement: To cover home office items, monthly home internet, and monthly cell phone (if applicable)
  • Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
  • Career Development: Access to mentorship, training, and opportunities to grow your career
  • Inclusive Environment: A culture dedicated to diversity, equity, inclusion, and belonging
At Apartment List, we believe everyone deserves a home and a career they love. We celebrate diversity in all forms and are proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone feels valued and empowered.
Join us in shaping the future of renting through innovation, collaboration, and impact.