About the role

Sitting on our marketing team, you’ll work with our customer growth lead to execute our customer-facing programs that engage our users and facilitate growth through them. You’ll handle strategic projects that directly involve working with and assisting our customers, plan first-in-market growth experiments, and most importantly, ensure our best customers love Blaze and help us expand further and faster.

Specifically, you will:

• Conduct customer interviews and testimonials to be shared on our website and social media

• Host webinars for prospective users and current customers

• Moderate conversations and engagement In our online customer community

• Plan upcoming customer events and our first annual conference

• Write and manage our help center content, including articles and videos

• Own our database of customers who love Blaze and want to partner with us

• Contribute to product strategy by sharing customer feedback & feature requests

• Be the voice that champions our customers in our company